How do I place my order?
Simply choose among the categories and subcategories on the website header, double-click on the product photo, choose the corresponding size, quantity, or color, and click on the "Add to Cart" button. You will be redirected to a new page to confirm your order and proceed to check-out.
You will be redirected to a new page to enter your Customer Information, Shipping Details, and Payment Option. Enter your discount code, when applicable, to get your much-deserved discount on the total product cost.
I’m so excited to receive my order! How can I keep track of my order status?
After placing an order, you will receive an email notification that your order has been processed. Unfortunately, our system won't be able to send the tracking number immediately, so please allow us 1 to 2 days to fulfill your request. Kindly email our customer service support to ask for your tracking details.
I changed my mind. Can I cancel or change my order?
When you place an order, you have 24 hours to contact our customer service team and request a cancellation or modification.
After 24 hours, we’ve already started working on your order and it will be too late to make any changes.
To cancel an order, please provide all the details concerning the item/s you want to cancel as well as your order number.
To modify an order, please include the order number, style, size, and color, then specify the item you would like to exchange it for in your email and we’ll do our best to make it happen.
I placed my order, but I have not received my confirmation email yet. What do I do?
First, you can check whether it went to your primary email, social, promotions, or spam folder. If it isn’t in any of those folders, please contact our friendly customer support specialist
to assist you in resending the order confirmation.
Will my details be safe when I order from you online?
Yes. Skull Outfitters complies with the highest level of Payment Card Industry (PCI) standards to establish trust with all our customers.
Can I place an order by phone?
No. We do not accept orders via phone as of this time. However, we have different platforms where you can find our product advertisements, but all of it routes to our website and special landing pages where you can order online 24/7.